Kerastase
Privacy Policy
This website (our site) is owned and run by L’ORÉAL MIDDLE EAST FZE("L'Oréal").
L’Oréal ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this policy
Address: L’ORÉAL MIDDLE EAST FZE, a company incorporated and registered in the Jebel Ali Free Zone, and whose principal place of business is situated at Downtown Jebel Ali (P.O. Box 16924), Dubai, UAE
E-mail: [email protected]
Phone (UAE): 800-KERASTASE (800-537278273); (KSA) (8008-971-972)
We may collect and process the following data about you:
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
We use them to help you navigate our website efficiently and perform certain functions including site traffic analysis. They may also recognize you on your next log-in and offer you content tailored to your expectations and interests and ensure more secure browsing. We will not use cookies to store any personally identifiable information about you that others could read or understand. We do not use cookies to track your internet usage after leaving our site except to show you our offers when you visit other websites. We do not use cookies to track your internet usage after leaving our site except to show you offers from us when you visit certain other sites.
If you wish to restrict or block all the cookies which are set by our website (which as we say may prevent you from using certain parts of the site or from using the site as easily as you might), or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. For more information go to www.aboutcookies.org
Cookie |
Cookie's Identification |
Purpose of the cookie |
Banner Acceptance Cookie (compulsory) |
civicCookieControl |
Records if you have accepted the use of cookies on the website. It does not contain any user information. It collects information in an anonymous form by using a unique identifier. This cookie remains on your computer for 90 days. |
Drop Down Promotion (optional) |
home-dropdown |
Records whether you have been shown the promotional dropdown banner, so as to not display this to you again in the same session. It collects information in an anonymous form by using a unique identifier. Expires after 1 hour. |
Basket Cookie (compulsory) |
CART |
This cookie is used to store the number of items and total cost of the basket when you are internet shopping with us. It collects information in an anonymous form by using a unique identifier. Expires after 1 hour. |
Website pages (compulsory) |
frontend |
Cookie required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier. Expires after 1 hour. |
Website category (optional) |
CATEGORY_INFO LAST_CATEGORY |
These cookies provide information on how you browse our website categories in order to optimize your experience. They collect information in an anonymous form by using a unique identifier. These cookies expire when you finish your session. |
Google Analytics (optional) |
__utma |
These cookies are used to collect information about how visitors use our website. They are placed on the site by Google, Inc an American Corporation. They collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. These cookies remain on your computer after the session has finished. For more information visit: http://www.google.com/intl/en/policies/privacy/ |
Google AdWords (optional) |
PREF |
These cookies are used to track orders that were generated by searching activities on Google or on the Google Display Network Board. They collect information in an anonymous form by using a unique identifier. These cookies remain on your computer after the session has finished. For more information visit: http://www.google.com/policies/technologies/ads/ |
Microsoft Bing (optional) |
AA002 |
These cookies are used to track orders that were generated by searching activities on Bing. They collect information in an anonymous form by using a unique identifier. These cookies remain on your computer after the session has finished. For more information visit: http://www.microsoft.com/privacystatement/en-us/MicrosoftOnlineAdvertising/Default.aspx# |
Newsletter registration pop up (optional) |
_nrlsk |
These cookies allow us to check if you've seen the newsletter registration popup. They collect information in an anonymous form by using a unique identifier. These cookies remain on your computer after the session has finished. |
Online survey (optional) |
MetrixLabp21571_fr |
This cookie allows us to check if you have been shown the online survey popup. It collects information in an anonymous form by using a unique identifier. These cookies remain on your computer after the session has finished. |
Splio (optional) |
kerastase_email |
These cookies allow us to analyse your path on our website after opening our newsletter. They collect information in an anonymous form by using a unique identifier. These cookies expire after one week. |
Google Tag Manager (optional) |
_55 |
This cookie allows us to measure traffic and users browsing behaviour and better understand the results of our online advertising and social media channels. It collects information in an anonymous form by using a unique identifier. This cookie remain on your computer after the session has finished. |
We use information held about you in the following ways:
Disclosure of your information
We may share your personal information with any member of the L’Oréal group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
Where we store your personal data :
The data that we collect from you may be transferred to, and stored at, a destination outside the Gulf Cooperation Council ("GCC"). It may also be processed by staff operating outside the "GCC" who work for us or for one of our specially authorised service providers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. L’Oreal will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights and contact information
You can ask us to correct or remove information about you that becomes inaccurate over time and also find out what information we are holding about you. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise those rights at any time by contacting us via our Contact Us page.
You can also easily unsubscribe from our newsletters at any time, by clicking the one click unsubscribe button at the bottom of any/every marketing e-mail.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.